7cbd Privacy Policy

Last Updated: 2026

1. Types of Information Collected

We may collect various types of information from you. The main purpose of collecting this information is to provide you with a safe, thoughtful, and personalized experience.

1.1 Information Collected Directly

When you create an account or use services on 7cbd, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Preferred language and currency
• Financial transaction details (amount, date, method)

1.2 Automatically Collected Information

The following information is collected automatically while you use our platform:

• IP address and device information
• Browser type and version
• Page visit history and duration
• Information obtained from cookies and web beacons
• Login and logout time and date
• Gaming activity history

1.3 Information Received from Third Parties

In some cases we may receive information required to verify transactions from payment providers (such as bKash, Nagad, Rocket, or banks). This information is used solely to confirm transactions and prevent fraud.

2. Purpose of Using Information

7cbd uses your information only for specific and legitimate purposes. We never use your personal information unnecessarily or sell it to third parties.

• Account Management: For registration, login, and account verification.
• Financial Transactions: Processing deposits and withdrawals and maintaining transaction history.
• Security Assurance: Preventing fraud, deception, and unauthorized access.
• Customer Support: To resolve your issues and provide assistance.
• Legal Obligations: To comply with applicable laws and regulations.
• Responsible Gaming: Monitoring gaming patterns to identify harmful behavior.
• Platform Improvement: Analyzing user experience to improve service quality.

3. Data Storage and Security

3.1 Security Measures

7cbd applies industry-standard security measures to protect your personal information. These include:

• SSL (Secure Sockets Layer) encryption — on all data transmissions
• Encryption of stored data (Encryption at Rest)
• Regular security testing and vulnerability assessments
• Two-Factor Authentication support
• Restricted access controls — only authorized staff can view information
• Regular security audits

3.2 Data Retention Period

We retain your information for as long as it is necessary or required to meet legal obligations. Even after an account is closed, some information may be retained for a specified period for legal, regulatory, or audit reasons.

After the required period has ended, we delete or render unreadable your information using secure and verifiable methods.

4. Data Sharing and Third Parties

7cbd does not sell or rent your personal information to any third party. However, in certain circumstances we may share limited information:

4.1 Service Provider Partners

Some trusted third parties are engaged to help operate our services, such as payment processors (bKash, Nagad, Rocket, banks) and data security specialists. These partners receive only the information necessary for their designated tasks and operate under strict confidentiality agreements.

4.2 Legal Obligations

Based on a court order, government directive, or other legal requirement, we may be obliged to provide necessary information to the relevant authorities.

4.3 Business Transfers

In the event of any business restructuring, merger, or asset transfer, user information may be transferred. In such a case, the new party will be bound to follow the same standards set out in this Privacy Policy.

5. Cookie Policy

Our website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the site, such as maintaining login sessions.
• Preference Cookies: To remember your preferences and language settings.
• Analytics Cookies: To understand site usage patterns, on a fully anonymous basis.
• Security Cookies: To detect and prevent fraudulent activity.

You can manage cookies from your browser settings. However, disabling certain essential cookies may cause some site functions to not work properly.

6. Your Rights

7cbd believes every user has full rights over their own information. You have the following rights:

• Access: The right to know what information we hold about you and to receive a copy.
• Rectification: The right to request correction of inaccurate or incomplete information.
• Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to request that the use of your information be limited in certain cases.
• Data Portability: The right to receive your information in a structured and common format.
• Right to Object: The right to object to the processing of your information for specific purposes.

7. Age Verification and Minor Protection

7cbd is for users aged 21 and above only. We actively prevent access by minors and collect the necessary information at registration for age verification.

If we learn that a minor has created an account using false information, that account will be closed immediately and the associated information will be securely deleted.

8. International Data Transfers

Our servers and partner organizations may be located in various countries. Wherever your information is stored or processed, we ensure that the same level of protection described in this Privacy Policy is maintained.

For data transfers, we follow standard contractual terms and security protocols.

9. Changes to the Privacy Policy

7cbd reserves the right to modify this Privacy Policy when necessary. For any significant changes, we will:

• Display a clear notice on the website.
• Send a notification email to registered users.
• Update the date of the change on this page.

Continuing to use the platform after changes have been made will be considered as your acceptance of the revised policy.

10. Responsible Gaming and Data Protection

As part of 7cbd's responsible gaming program, we may monitor your gaming activity. This is done for your protection — if a harmful gaming pattern is identified, we may take steps to offer assistance.

Information related to this monitoring is kept completely confidential and is used solely for responsible gaming purposes. To learn more, visit our Responsible Gaming page.